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All Reviews Rating

4.21

★★★★☆

1,154 Reviews

This is my second truck for Cloninger Ford in two years. We won’t go into too much detail about the issues with the first truck. What I do want to point out is how well Corbin (Sales) and Cloninger Ford took care of us as much as they could. They have always been great and I would recommend anyone to give Corbin a call if they are looking for a new vehicle. Corbin truly went out of his way to get us they best deal he could and take care of us with the issues we had with the other truck ( issues outside of his control)! Thanks Corbin and Cloninger!
Steven Worley is incredible to work with when buying a car! He not only is very knowledgeable but also patient. Steven worked with me to get the fair deal for my trade in as well as the best price for the vehicle I purchased. Thank you Steven Worley for being an excellent salesman!
Very professional and efficient answered all questions and done in a timely manner.
Go get your RED CARPET experience from Bonnie! She is the VERY BEST car sales person! She really cares and will make sure you get exactly what you want.
I recently received a recall notice from Ford Motor Company regarding a software update that needed to be performed. John Smith, Cloninger Service Tech came to the house and performed the update in less than 30 minutes. Very Satisfied. Cloninger Ford in Salisbury NC is still my choice for service work.
Best car buying experience I've ever had. Everyone at the dealership is professional, and friendly. An extra " Thank you " to Nat, my salesperson who was very patient, and extremely helpful.
Who knew buying a car could be so easy? The entire process of finding a car online, viewing that car in person and BUYING the car transpired in one day. Kelly, Jeff and Demetrius were a dream to work with: they were patient, straight forward and (most importantly) they laughed at all of my jokes!
First time experience with this dealership and we had a great experience with Steven Worley purchasing a lightly used 2024 Bronco. Steven was prompt and professional. He is an asset to this business and went above/beyond during the sales process and after closing to check on some outstanding items with the vehicle part of the deal. We aren’t talking just a few days after but 3-4 weeks later Steven is still checking in to see if everything is good and we’re satisfied. This type of customer service is next level beyond what I’ve experienced in the past and sets the bar high for any in the future.
Had to have some repairs done on my 2015 Ford Explorer. Skyler was very helpful. Kept me up-to-date on everything they were doing to my car. It was even raining the day I went and got my car. He would not let me go get it. He went and got a very polite young man recommend asking for him if you need any help at Cloniger Forward.
The Service Department here solved issues that other dealers could not. I carried my F150 to Parkway twice and they did not fix the problems, Cloninger did!
The team at Cloninger Ford is OVER THE TOP AMAZING!!! They worked for a day and a half with me to find my perfect car at the price I needed. My salesman Joshua…was INCREDIBLE!!! He went to bat for me when I had questions and concerns. Bobby was AWESOME at helping me finalize my perfect price!!! But they did it!!! They got me into my 2024 Bronco Sport…my DREAM CAR!!!! Thank you again Cloninger Ford Team!!!!
Buy with confidence from the dealership. This is my second purchase in 9 months without regret.
Everything was easy and professional
I recommend to anyone needing service done at a great price and in a timely manor go see Ashley in service, this will be my 3rd or 4th time getting service done at Cloninger Ford and Ashley as well as all of the service team have made the process timely and costly i will be a returning customer for my next service.
Exceptional service. They were able to assist me with purchasing a new car. All of the staff that I came in contact with were great. Demetrius was great. He was able to meet my needs and above my needs. Thank you so much much
CORY! The absolute BEST! Will continue to support him, here at Cloninger for my service needs on both of my vehicles. Cory is punctual, honest, and communicates with a smile. Thank you!!
Great customer service. Thanks to Skylar I was taken well care. I had to be worked in on a busy day.
Dropped my car off when they opened. Got help immediately. Was told would take 30 to 1 hour. Was done very fast, and right. Would definitely recommend going here. Got my car back faster than expected. Which really helped out a lot.
I recently worked with Corbin on a trade in to purchase a used ford expedition. His communication was excellent and he really worked to make a deal happen. We had a small issue with the vehicle after purchase, and Corbin worked with the service department to fix it quickly at no cost to us! It was a great experience overall!
The process of getting my car service was efficient! Ashley was wonderful to work with.

Website Rating

The sales process was so easy.

Google Rating

4.10

★★★★☆

833 Reviews

This is my second truck for Cloninger Ford in two years. We won’t go into too much detail about the issues with the first truck. What I do want to point out is how well Corbin (Sales) and Cloninger Ford took care of us as much as they could. They have always been great and I would recommend anyone to give Corbin a call if they are looking for a new vehicle. Corbin truly went out of his way to get us they best deal he could and take care of us with the issues we had with the other truck ( issues outside of his control)! Thanks Corbin and Cloninger!
Steven Worley is incredible to work with when buying a car! He not only is very knowledgeable but also patient. Steven worked with me to get the fair deal for my trade in as well as the best price for the vehicle I purchased. Thank you Steven Worley for being an excellent salesman!
Very professional and efficient answered all questions and done in a timely manner.
Go get your RED CARPET experience from Bonnie! She is the VERY BEST car sales person! She really cares and will make sure you get exactly what you want.
I recently received a recall notice from Ford Motor Company regarding a software update that needed to be performed. John Smith, Cloninger Service Tech came to the house and performed the update in less than 30 minutes. Very Satisfied. Cloninger Ford in Salisbury NC is still my choice for service work.
Best car buying experience I've ever had. Everyone at the dealership is professional, and friendly. An extra " Thank you " to Nat, my salesperson who was very patient, and extremely helpful.
Who knew buying a car could be so easy? The entire process of finding a car online, viewing that car in person and BUYING the car transpired in one day. Kelly, Jeff and Demetrius were a dream to work with: they were patient, straight forward and (most importantly) they laughed at all of my jokes!
First time experience with this dealership and we had a great experience with Steven Worley purchasing a lightly used 2024 Bronco. Steven was prompt and professional. He is an asset to this business and went above/beyond during the sales process and after closing to check on some outstanding items with the vehicle part of the deal. We aren’t talking just a few days after but 3-4 weeks later Steven is still checking in to see if everything is good and we’re satisfied. This type of customer service is next level beyond what I’ve experienced in the past and sets the bar high for any in the future.
Had to have some repairs done on my 2015 Ford Explorer. Skyler was very helpful. Kept me up-to-date on everything they were doing to my car. It was even raining the day I went and got my car. He would not let me go get it. He went and got a very polite young man recommend asking for him if you need any help at Cloniger Forward.
The Service Department here solved issues that other dealers could not. I carried my F150 to Parkway twice and they did not fix the problems, Cloninger did!
The team at Cloninger Ford is OVER THE TOP AMAZING!!! They worked for a day and a half with me to find my perfect car at the price I needed. My salesman Joshua…was INCREDIBLE!!! He went to bat for me when I had questions and concerns. Bobby was AWESOME at helping me finalize my perfect price!!! But they did it!!! They got me into my 2024 Bronco Sport…my DREAM CAR!!!! Thank you again Cloninger Ford Team!!!!
Buy with confidence from the dealership. This is my second purchase in 9 months without regret.
Everything was easy and professional
I recommend to anyone needing service done at a great price and in a timely manor go see Ashley in service, this will be my 3rd or 4th time getting service done at Cloninger Ford and Ashley as well as all of the service team have made the process timely and costly i will be a returning customer for my next service.
Exceptional service. They were able to assist me with purchasing a new car. All of the staff that I came in contact with were great. Demetrius was great. He was able to meet my needs and above my needs. Thank you so much much
CORY! The absolute BEST! Will continue to support him, here at Cloninger for my service needs on both of my vehicles. Cory is punctual, honest, and communicates with a smile. Thank you!!
Great customer service. Thanks to Skylar I was taken well care. I had to be worked in on a busy day.
Dropped my car off when they opened. Got help immediately. Was told would take 30 to 1 hour. Was done very fast, and right. Would definitely recommend going here. Got my car back faster than expected. Which really helped out a lot.
I recently worked with Corbin on a trade in to purchase a used ford expedition. His communication was excellent and he really worked to make a deal happen. We had a small issue with the vehicle after purchase, and Corbin worked with the service department to fix it quickly at no cost to us! It was a great experience overall!
The process of getting my car service was efficient! Ashley was wonderful to work with.

Yelp Rating

These guys did a great job on my 2020 Chrysler Pacifica after a rear end accident. Parts did take a bit longer then expected but it was not their fault the parts mfg held them up. During the delay they kept me updated during the repair process and was very friendly, not your average your waisting my time attitude in fact the opposite. The work they did was great and the car looked like new when I got it back. I highly recommend..
My 2018 Ford Edge had A/C issues. After FOUR service visits to my local Ford Dealership (I refuse to slander the business name) I took it to Cloninger Ford. Charles M. was my service expert and Ashley was the service manager. Charles located the freon leak, ordered a replacement line, repaired the issue and I am so excited to have this problem finally resolved! Ashley was able to get my warranty to support the visit so the deductible was waived! They are amazing and I recommend them 10000%!! Thank You Cloninger Ford Team and Associates!!!
It’s very surprising to see some of these reviews.  Over the last nine years, We have purchased nine vehicles from this dealership, It is always an excellent experience.  I also have all our cars serviced there and I believe they try very hard to do an excellent job and give great customer service.  As with all things, not everything always goes perfectly, but they are enthusiastic and kind people.  The staff treat you like family.

DealerRater Rating

4.50

★★★★★

321 Reviews

Was a great experience dealing with the internet department and the talking with Mike Mokoff and Corbin on the phone. Thanks for the great truck and easy transaction.
Best Dealership I have ever dealt with! ! Salesman is great as well! Finance always makes it easy!!!
Professional courteous service, staff is very qualified and always polite. Never had a bad experience there.
Great Experience highly recommended Very helpful and friendly. Got a great deal. Go check them out
Dealing with this dealership was my best experience in all of my years of buying a truck. I drove down from Kentucky to North Carolina and do not regret it one bit. My experience with the sales staff wa
Staff was friendly and responsive. Description of issues and work to be performed were clearly stated.
Kalap was fantastic! Great customer service and very attentive to what I needed done. Not to mention they did a great job on my vehicle. I’ve been getting my vehicles ser
Cloninger Ford has been my service provider since 2004. Always prompt, courteous and reasonable service.
Always get good service at Cloninger Ford. Melanie Purser is worth her weight in gold for the way she helps customers and makes them feel welcome and not "just a number". Whatever you pay her
Everyone was friendly. Kenny the salesperson was not pushy. All in all it was a good experience
Great friendly people. I have bought five vehicles from Colinger. Probably will purchase from them in the future.
CLONINGER Service is my ‘go to’ for all my car needs! They are exceptional!! From state inspections to any kind of service my car needs, I always drive away feeling pleased with the care they provide
For amazing customer care ask for Lawrence or Kinney. They will take care of you.
Corbin listens and very helpful sales person. I have bought 10 plus cars from and him and will keep coming back Bret is also very good and professional in how he does a trade

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